At Dermalogica we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.
We’ll gladly accept returns for any Dermalogica products purchased from Dermalogica.co.uk and will issue a full refund upon receiving your items within 30 days of the PURCHASE date.
Should you have a skin response to your product please also contact our customer service team as soon as possible.
All returns must be pre-approved by customer service.
Please contact customer service within 48hr should you have any discrepancies with your order.
Please follow the simple instructions below:
Please send your package to:
Webshop Returns Department
Dermalogica Distribution Centre, Unit 17B, Brooklands Industrial Park, Vickers Drive North, Weybridge, Surrey, KT13 0YU
All RMAs are valid for only 30 days. Any returned item not listed on your RMA will not be credited or replaced, and will not be returned.